Orders containing in-stock items are typically processed and dispatched to the shipping carrier within 2 business days.
Please note that processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.

Estimated delivery time is approximately 3–7 business days after the order has shipped.

If you receive an item that is defective or not as described, please contact our customer service team as soon as possible. To help us resolve the issue quickly, please provide the following information:

Your shipping address

Your order number (if available)

Photos or a short video clearly showing the defect

A brief description of the issue

Once we receive the necessary information, we will evaluate the situation and arrange one of the following:

A replacement shipment, or another appropriate solution based on the issue

In some cases, we may request additional details, such as the item's weight or packaging condition, to assist with our investigation.

Please note that certain products may have slight variations or an intentionally distressed finish, which are considered part of the design and not defects.

We are committed to ensuring your satisfaction and appreciate your cooperation.